Providing great customer service is a priority for Chesters Plumbing – which includes having stock readily available for their loyal customer base of plumbers, gasfitters, builders, home -owners and renovators.
To help them do this, Chesters is using Sharp ICT technology to create time-saving efficiencies in their daily operations. Since it began in 1973, Chesters Plumbing & Bathroom Centre has grown into a well-known Kiwi name.
The business provides plumbing and bathroom products to the plumbing trade, and to the public, from 16 branches around New Zealand. Chesters has a head office in Auckland, and each branch is run by a local manager. “Our business is based on having a wide range of stock that’s readily available,” explains Paul Bunbury, Chesters’ Chief Information Officer (CIO).