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Case Study: Chesters Plumbing Saves Time and Money with Intelligent Voice and Data


Providing great customer service is a priority for Chesters Plumbing – which includes having stock readily available for their loyal customer base of plumbers, gasfitters, builders, home -owners and renovators.

To help them do this, Chesters is using Sharp ICT technology to create time-saving efficiencies in their daily operations. Since it began in 1973, Chesters Plumbing & Bathroom Centre has grown into a well-known Kiwi name.

The business provides plumbing and bathroom products to the plumbing trade, and to the public, from 16 branches around New Zealand. Chesters has a head office in Auckland, and each branch is run by a local manager. “Our business is based on having a wide range of stock that’s readily available,” explains Paul Bunbury, Chesters’ Chief Information Officer (CIO).


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About Author

Ash Laker
Ash Laker

Ash Laker is the Brand and Communication Manager at Sharp New Zealand. She spent several years in Central London marketing commercial property before moving to New Zealand and into the exciting world of technology. Her passion is affecting strategic change for businesses through collaboration and smart tech. Ash lives in Auckland with her husband and three cats, who she likes very very much.

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